Privacy Policy

This Privacy Policy explains how Football Institute (“we”, “us”) collects, uses, and protects your personal data when you use our website and services (the “Service”). We are a nonprofit and we do not sell your data.

1. Information we collect

• Account information — your name, email address, and any profile details, photo, or bio you choose to add.
• Learning activity — courses you enrol in, lesson progress, quiz results, notes, and certificates or diplomas you earn.
• Community content — posts, comments, and messages you create.
• Technical data — basic device and usage information (for example, pages viewed and approximate region) collected to keep the Service secure and working.
• Donations — if you donate, our payment provider processes your payment; we receive confirmation and any name you choose to display, not your full card number.

2. How we use your information

• to provide and personalise your learning experience and track your progress;
• to issue certificates and diplomas and enable their verification;
• to operate community features and send you relevant notifications;
• to keep the Service secure, prevent abuse, and comply with the law;
• to understand, in aggregate, how the Service is used so we can improve it.

3. Sharing your information

We do not sell personal data. We share it only with service providers who help us run the Service — such as our hosting and database provider, our email provider, and our payment processor — under agreements that require them to protect it. We may also disclose information where required by law.

4. Cookies

We use cookies and similar technologies to keep you signed in and to remember your preferences (such as language and theme). You can control cookies through your browser settings; disabling them may affect how the Service works.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. You can delete your account at any time, after which we remove or anonymise your personal data, except where we must retain it to meet legal obligations.

6. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. You can exercise many of these directly in your account settings, or by contacting us.

7. Children

The Service is not directed at children under 16 (or the age of digital consent in your country). We do not knowingly collect their personal data. If you believe a child has provided us data, please contact us and we will delete it.

8. International transfers

We operate globally, so your data may be processed in countries other than your own. Where we transfer data, we take steps to ensure it is protected in line with this policy.

9. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you through the Service.

10. Contact

Questions or requests about your data? Email us at privacy@footballinstitute.org.